Privacy Policy for Bizzy Brander

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: This includes your name, email address, and phone number, which you provide when filling out forms on our website, contacting us, or working with us on projects.
• Billing Information: Billing and payment details are processed securely through a third-party service (Zoho). We do not store your payment information on our servers.
• Uploaded Images or Files: We may collect and store images or files you upload through our website, email, or third-party file-handling tools (e.g., Dropbox or Frame.io). These files are used solely for the purposes of providing editing and related services.
• IP Address: We may collect your IP address via tools like Google Analytics for website analytics and security purposes.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and deliver services, including image editing, project collaboration, and customer support.
• To send invoices, proposals, or other transactional communications.
• To analyze website traffic and improve our website experience.
• To comply with legal and regulatory requirements.

3. Third-Party Services

We use third-party tools and platforms to process certain types of data:

• Zoho: For invoicing, proposals, contracts, and client relationship management.
• Dropbox and Frame.io: For file uploads, collaboration, and sharing project files.
• Google Analytics: For tracking website performance and visitor behavior. This may include IP address collection.

Each of these third-party services has its own privacy policies. We encourage you to review them for additional information.

4. Data Storage and Retention

• Personal information and project files are stored securely and retained only as long as necessary to complete your project and for legal compliance.
• Uploaded files are deleted from our servers and file-handling tools after project completion, as per our retention policy.
• Billing information is not stored by us but managed by Zoho.

5. Cookies

Our website uses cookies to enhance your experience and track visitor data. You can manage or disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Request access to or deletion of your personal data.
• Withdraw consent to the use of your data.
• Lodge a complaint with a data protection authority if you believe your rights have been violated.

7. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us at: bizzybrander@gmail.com